In New York's competitive insurance market, Embrace Partners faced a critical challenge: sourcing competent candidates across multiple specialized functions. Working with Gaylene F. Santos, Compliance and Communication Specialist at Embrace Partners, SnappyCX delivered 12 strategic hires that transformed operations and multiplied research results by 4x.
Embrace Partners needed skilled professionals across multiple departments, from research assistants to Salesforce specialists. The main challenge wasn't just filling positions but finding candidates who could integrate seamlessly into their organizational culture while delivering exceptional results.
The company required talent in:
SnappyCX took time to understand Embrace Partners' specific needs and organizational culture. This deep understanding translated into a recruitment strategy that prioritized cultural fit alongside technical competence, a balance that proved crucial to the partnership's success.
"They've taken the time to truly understand our goals and organizational culture," Santos explains. "This has been reflected in the quality of candidates they've provided."
Over nine months, SnappyCX delivered 12 successful placements with remarkable performance metrics:
Research Excellence: The research assistants multiplied results by 3-4x, with standout achievements including collecting over 89,000 construction contractor records. Individual team members contributed 55,000 and 34,000 records respectively, with performance consistently on track to exceed targets.
Operational Coverage: The team successfully covered a 65% margin while maintaining both quality and quantity standards.
High Retention: All 12 placements have been successfully retained, demonstrating excellent cultural and technical fit.
The partnership's success stems from SnappyCX's personalized approach and genuine investment in Embrace Partners' success. Santos describes the experience as "consistently excellent," highlighting the team's responsiveness, professionalism, and thoughtfulness.
"The team is not only capable and efficient, but also personable and thoughtful," Santos notes. "The overall process has been smooth, well-managed, and supported with care."
Santos enthusiastically recommends SnappyCX: "I would absolutely recommend this agency to others. They have consistently delivered high-quality candidates who align well with our company's needs and culture. Their personalized approach and reliability make them a valuable partner."
For Embrace Partners, this partnership provided the foundation for scaling across multiple business verticals while maintaining quality and cultural integrity. The 12 successful placements represent more than filled positions. They represent a transformed approach to talent acquisition with measurable results: 4x research multiplication, 89,000+ contractor records collected, and 65% operational coverage.
The collaboration demonstrates how strategic talent acquisition can become a competitive advantage, driving operational efficiency and transformational business growth in the competitive insurance landscape.
Ready to transform your talent acquisition strategy? Contact SnappyCX today to learn how we can help you build the dream team that will drive your business forward.
