Terms of service

Welcome to SnappyCX. These Terms of Service ("Terms") govern your access to and use of the SnappyCX website (www.snappycx.com) and the customer experience, lead recovery, and dedicated SDR services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Description of Services

‍SnappyCX provides business-to-business (B2B) outsourcing, lead recovery, and customer support infrastructure. We integrate with client systems to facilitate communication, scheduling, and customer management on behalf of our clients.

2. SMS and Communications Policy

‍By opting in to receive SMS text messages from SnappyCX, you agree to the following terms regarding our messaging program:

• Program Description: SnappyCX uses SMS to communicate with businesses regarding our lead recovery services, send consultation scheduling links, provide account updates, and offer customer support.
• Message Frequency: Message frequency varies based on your interactions with our team and your account status.
• Pricing: Message and data rates may apply. Check with your mobile carrier for details on your specific plan.
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at hello@snappycx.com.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.

3. Privacy and Data Sharing

‍Your privacy is important to us. Data obtained through the short code program or SMS communications will not be shared with any third parties for their marketing purposes. For more detailed information on how we collect, use, and protect your data, please review our Privacy Policy at https://www.snappycx.com/privacy.

4. User Responsibilities

‍When using our Services, you agree not to:

• Violate any applicable federal, state, or local laws or regulations.
• Provide false, misleading, or inaccurate information.
• Use the Services to transmit any spam, unsolicited communications, or illegal content.
• Interfere with or disrupt the integrity or performance of the Services or our infrastructure.

5. Limitation of Liability

‍To the maximum extent permitted by law, SnappyCX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of, or inability to access or use, the Services.

6. Governing Law

‍These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Texas.

7. Changes to Terms

‍We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

8. Contact Us

‍If you have any questions about these Terms, please contact us at:
SnappyCX
Email: hello@snappycx.com
Website: www.snappycx.com

‍